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Children's Services
Collaborative Agencies
Community Services
Counselling Services
Employment Support
First Words
Medical Services
Pathways
Youth Services
Counselling Services

Adult Drop-In (PQ & You) 
The PQ & You Adult Drop-In is a recreational program for adults interested in meeting new people. The group focuses on learning new things, sharing concerns, enjoying games and outings.

Assertive Community Treatment Team (ACTT)
ACT is comprised of a transdisciplinary team of health professionals who provide client-centered individual treatment, support and rehabilitation to people with severe and persistent mental illness. The team includes a psychiatrist, nurses, and mental health workers. ACT provides a wide range of comprehensive community-based services 24 hours a day/365 days a year. This service is intended for people with the highest intensity of need due to complex, long-term and serious psychiatric issues. Access to ACT services is made through a central registry. Referral forms and information regarding eligibility requirements is available from the Referral Coordinator at 722-9731.

Case Management
Case management provides support, services and referrals to new Canadians with severe and persistent mental illness. For intake and referral information Call Canadian Mental Health Association at 737-7791.

Family Services Ottawa
Family Services Ottawa offers a range of counselling services designed to fit the client's difficulty and needs. These services will be offered to a person individually, to a couple together, or to a family in part or in its entirety, and might relate to a recent crisis or to an ongoing unresolved problem.

Housing Support/Housing Loss Prevention Program
Individuals and families in the area worried about losing their housing can get help. Speak with a housing support worker about housing related issues such a paying the rent, paying hydro or heating bills, and landlord/tenant issues. A Housing Support Worker also assists families from the Carling Family Shelter find and maintain housing. Through Contact Ottawa clients without a home phone can have access to temporary voice mail.

Intake/Counselling
Information, support, crisis intervention, and referrals to appropriate services for families/ individuals. Walk-in services are available Monday through Friday from 12:30  until 3:30 p.m.

Mental Health Outreach
A Mental Health Outreach Worker provides general support for people living in the community. Residents in the Pinecrest-Queensway catchment area with severe and persistent long-term mental health problems can use this service.

Violence Against Women Program
Free individual counselling and support for women who have experienced abuse by an intimate partner. Women may choose to participate in support groups designed as safe places to share experiences and work together to end violence and other forms of abuse in their lives. Individual /group support is also available for children who have witnessed woman abuse. This service is offered Monday through Friday at Pinecrest-Queensway. Call for an appointment.

Counselling Hours
Our counsellors are able to serve you Monday through Friday.  If you do not have an appointment, you may use our counselling walk-in service between 12:30 and 3:30 p.m.